5 Prominent CRM Trends to Focus in 2023

ZNetLive

Here are some of our top CRM forecasts for the coming year, including an increase in CRM adoption from new areas.

Any sector that relies on SaaS solutions has access to AI-driven software resources.

1. AI is becoming a key part of CRM systems.

The incorporation of social media platforms into CRM systems is known as social CRM.

2. Social CRM keeps rising

Four markets for the majority of CRM purchases are real estate, consulting, distribution, and insurance.

3. CRM growth will come from new markets.

Over 650 CRM systems are available for customers to choose from.

4. There's an all-star line-up of CRMs to choose from.

Sales and marketing teams can now get away with utilizing fewer tools

5. Businesses can condense their sales and marketing tech stacks.

Know in detail about the 5 Prominent CRM Trends to Focus in 2023