Proactive Analysis
Regular Software Updates
Routine Backups.
Uptime Monitoring
Downtime Investigation
Free Incident KVM
Our server experts create a baseline for your servers to protect them against vulnerable security issues. As part of the server hardening process –
Slow server can kill your growth. Our experts quickly pinpoint the underlying issues responsible for the poor performance of your server and ensure quick resolutions for increased efficiency with all- time responsiveness of the server.
We configure your servers keeping in mind your business needs and requirements of future maintenance, to ensure greatest effectiveness of the infrastructure. Not only this, our server engineers re-configure your servers to meet your business specific requirements with minimal downtime and cost efficiency. Our experts work on anti-spam system and mail server configuration; web server modules' installation and custom configuration; and DNS servers' re-configuration.
There are several reasons for the server failures- configuration errors, hardware issues and more. With years of experience and advanced methods of troubleshooting, our experts quickly locate the root cause of errors, downtime and implement such fixes that prevent recurring of issues.
To help better our support quality, we generate monthly reports on - total number of tickets raised and replied, average response time and resolution time.
Applying timely patches is of course not a tricky task, yet a strategic process as its improper management may lead to downtime. We ensure security and zero service downtime while keeping your servers updated.
Server security is touted as the strength of a business. So to ensure security, we take periodic audits, quickly detect performance issues, apply timely patches and set up monitoring systems to keep a tab on server performance and other vulnerabilities.
We evaluate your business needs before designing your Linux server setup. To ensure high performance, we optimize your server settings, and install required software and hardware.
We support Linux/Windows Operating systems using KVM technology. We use configuration management system for server management to enhance the quality and timeliness of our service. We regularly monitor all the services, changes in critical configuration files for different types of attacks and resolve the issues at the earliest.
We provide support for cPanel and Plesk control panels. We perform control panel updates with current security patches. To increase your efficiency, we have developed custom scripts that automate many tasks related to control.
Backups are the first and the last line of defense for your business against threats and catastrophes. To ensure that you have reliable data backup, we regularly test our ability to restore quickly and employ proper disaster recovery plans. Also, we ensure remote backups and fault monitoring.
Early detection of evolving issues and implementation of proactive measures to fix them is the key to server management services at ZNetLive. Our server experts evaluate service alerts, trigger incident response when service deterioration is detected. They monitor network speed and initiate Fail-over procedures to fix the issue.
We are always on at ZNetLive. Our support is always functional and our server surgeons are prompt, responsive, willing and communicative while responding to and resolving your issues/queries.
Our experts detect performance issues and resolve them quickly through periodic performance tuning but at the same time, they also take care that all the quality standards are met during issue resolution.
As part of our preventive maintenance, we conduct regular security audits to harden the servers for future attacks. Our multi layered security includes advanced security measures like firewall installation, anti- malware, rootkit detection tools, bruteforce and intrusion detection systems that block all exploit attempts on the server.
To keep your server updated, we timely apply security patches, conduct periodic software upgrades, keep a close tab on emerging vulnerabilities and take proactive measures to overcome emerging conflicts between new software and the existing applications.
Our disaster recovery solutions are cloud based which offer online data storage, redundancy and ensured data availability on the go, in case of failures. We ensure secure and encrypted backups, virtualization of files and databases and an effective communication plan with friendly support.
Our server management services include uniform and highly available configuration and backup management which ensures data security and its availability. We provide support for diverse server infrastructure -including virtualized servers, dedicated servers, private cloud servers, and Azure public cloud servers. We automate deployment processes and integrate development and operations into one close-knit process.
