SoftLayer Cloud

The technical experts at ZNetLive will work with you to create a managed services plan to meet your exact business requirements. These experts will also help migrate you to SoftLayer Cloud Infrastructure. The support team will also work alongside technical team so that right assistance can be provided at the right time. Your plan will outline:

• Accountability for all your cloud components.
• Complete migration assistance of your data and apps to SoftLayer Cloud.
• TAT for events and issues management.
• Customized escalation routes depending upon issue severity.
• Tracking cloud systems performance and associated costs.

Our engineers will manage, automate and secure your cloud operations depending upon your management requirements to help you derive maximum efficiency while keeping costs to a minimum. This will include:

• Proper documentation outlining specific needs of the clients.
• Implementation of systems' monitoring including performance, security and SLA.
• Setting up procedures per defined escalation policies.
• Automation for zero error and cost control.

We can help you optimize your cloud and IT environment by implementing an unbreakable cycle of monitoring and reporting so as to maximize the performance and efficiency of your IT systems while taking care to keep your costs to a minimum. This will help you to:

• Get visibility into your systems with reports and maintain transparency in operations.
• Optimize resources, utilize them better and reduce costs.
• Employ DR methods, get assisted failover and thereby minimize downtime and be armed in case of any unforeseen events.
• Minimize manual errors with increased automation.