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Team ZNetLive

When you're about to handover your business's critical data, website or an application to a web host, you need to choose one that can put it all on the web for you, give you all the resources you need, and most importantly – constantly support you when you need help.

WHAT DOES NODEFIRST SUPPORT STAND FOR?

There are 3 central tenets to ZNetLive's proprietary NodeFirst Support system.

Being available

  • Easily reachable
  • Going out of length to provide swift response
  • Ensuring proper communication about your services

Being Accountable

  • Monitoring your services 24x7x365
  • Ensuring 100% power uptime
  • Ensuring 99.99% network uptime

Being Answerable

  • Taking complete responsibility of all processes
  • Easy to understand
  • Ensuring proper execution of our SLA

SIX-TIER SUPPORT ARCHITECTURE

  • SIX-TIER SUPPORT ARCHITECTURE
  • SIX-TIER SUPPORT ARCHITECTURE
  • SIX-TIER SUPPORT ARCHITECTURE
  • SIX-TIER SUPPORT ARCHITECTURE
  • SIX-TIER SUPPORT ARCHITECTURE
  • SIX-TIER SUPPORT ARCHITECTURE

GET IN TOUCH

We're here to help. Choose your preferred way of communication.
Phone
Phone

Hosting experts located within a feet of your server for immediate resolution.
(24 x 7 x 365)

India: (91) 141 4070666
Toll Free: 1-800-102-9638

Live Chat
Live Chat

For any and all queries related to Sales, Support and Billing. Recommended when you need a quick update on anything.

Support Ticket
Support Ticket

Drop us a few lines about the problem you're facing from our member area and we'll get back to you asap!

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