Subscription Billing Software for Cloud Industry

Automate the Complete Cloud Business Lifecycle

RackNap automates the key business processes from ordering, billing, service delivery, support to renewal management enabling service providers to efficiently manage operations and improve business performance.

Billing and Provisioning

RackNap gives you complete cloud billing flexibility, visibility, and control

Create product and pricing plans (Free, One-time, Recurring, Pay-as-you-go, Pre-paid, Post-paid, Contract)
Graphical Dashboards
Customer self-control (Upgrade and Downgrade)
Tier-based and Bundling Discounts
Tax Compliance

Partner Management

Leverage your partner network to drive in more sales with

Automated partner lifecycle with simple partner onboarding
Manage multiple partner channels – on discount or commission basis
Credit threshold and lock-in periods
Centralized partner dashboard
White-labelled support integration

Cloud Marketplace

With RackNap, you have a completely dynamic cloud marketplace with ability to

Sell multiple cloud and non-cloud services
Define pricing and plans with flexibility
Integrate lead-collection form
Add multiple payment gateways
Enable live chat with visitors

Support Control

RackNap streamlines your company's customer support management with features like

Customer Self-Support
Auto Ticket Assignment
SLA Triggers, Escalation Matrix
Support Ratings
Customer Portal
Integrated Knowledgebase
Intelligent Support Dashboards

Business Intelligence

RackNap analyses your complete organizational data and enables you to make smarter decisions with intelligent data

Presents data in simplified graphical formats
Bifurcates data in relevant dashboards – Sales, Support, Billing, etc.
Allows bookmarking of key metrics on main dashboard

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How RackNap benefits the Service Providers?

RackNap helps service providers to sell cloud efficiently and grow business faster.

Lower customer
acquisition cost

Improve customer
experience

Fasten service
delivery

Reduce operational
costs

Grow sales and
revenue

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Who benefits from RackNap cloud automation platform?

Microsoft Direct CSPs

Acronis Partners

AWS Resellers

B2B Marketplaces

Web Hosting Providers

ISVs and SaaS Providers

Internet Service Providers

Microsoft Indirect Providers

What does Cloud Industry say about RackNap?

50+ SaaS, IaaS, MSPs, and ISV Distributors across 17 countries use RackNap.

RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%

Chi Tran,

Director, Technova

RackNap’s wide range of API integrations automated our cloud service delivery

Haitham Alian,

Product Director, STS
RackNap has completely eliminated all cloud billing related problems we were having

Olayemi Poppola,

CEO, Reliance Infosystems

We rate RackNap Cloud Automation 7/10 on ease-of-use and 9/10 on recommendation scale

Jefry Muliawan,

B2B Developer, Synnex Metrodata