Ongoing Support throughout your Azure journey
Support Team |
Silver |
Gold |
Dedicated Technical Manager
|
Yes | Yes |
Architectural Support
|
Basic (Standard) | Customization per application requirement. |
OS Support
|
No | Yes |
Resource Upgrade/Downgrade
|
Yes | Yes |
Microsoft Azure Premier Support
|
Yes | Yes |
Account Review
|
No | Yes |
Response Time
|
P3: < 24 Hours P2: < 4 Hours |
P3: < 4 Hours P2: < 2 Hours P1: < 1 Hours |
Get In Touch Now
Tools Support |
Silver |
Gold |
Access to Azure Best Practices Knowledgebase
|
Yes | Yes |
Azure Monitoring
|
IaaS level Only | From Azure Customer Portal |
RackNap Portal Support for Azure Operations |
Yes | Yes |
To know more give us a call
Add-On Services |
Silver |
Gold |
Migration Support
|
Add-On | Yes |
DevOps Professional Support |
Add-On | Add-On |
Managed Identity
|
- | Yes |
Microsoft Azure Support – Plans & Pricing
Monthly Usage |
Silver |
Gold |
| Upto 97.56 | NA | NA |
| 97.56 - 304.88 | 121.95 | 670.73 |
| 304.88 - 609.75 | 182.93 | 731.70 |
| 609.75 - 1,219.50 | 304.88 | 975.60 |
| 1,219.50 - 2,439.00 | 121.95 + 20% of Azure consumed |
792.68 + 20% of Azure consumed |
| Beyond 2,439.00 | 182.93 + 15% of Azure consumed |
853.65 + 15% of Azure consumed |
| Order Now | Order Now |
For more details on Microsoft Azure Support services, click here to download or you can drop a mail to [email protected]
Microsoft Azure Cloud
Need to know more?
- Chat With Us
- Send a Message
- Call Us 1-800-102-9638
