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RackNap Customer Panel and Self-Service Portal

  • Drive upselling & cross-selling
  • Enable easy access to information
  • Empower customer self-service

Single Portal to Self-Serve for Your Modern Customers

Control in the hands of customers

  • Customers Self-Manage Services:
    Quick actions for upgrades, renewals & more.
  • Customers Self-Manage Billing:
    Access invoices, orders & payment options.
  • Customers Self-Manage Support:
    View tickets, emails & chat logs.

Information visibility at one place

  • Information-Rich Dashboards:
    Offer customers a clear view of services, support & billing.
  • Quick Action Links:
    Let customers manage renewals, balance & open tickets.
  • Knowledgebase & Self-Support:
    Provide access to guides, logs & create tickets.

Generate revenue from existing customers

  • Recommend Services:
    Boost cross-sell & up-sell with tailored suggestions.
  • Unlock New Earning Opportunities:
    Highlight free value-adds for upgrades.
  • Display More, Earn More:
    Show relevant add-ons to maximize revenue.

Ready to take your cloud business to the next level? Schedule a demo today!

A quick 20-minute call can set you on the path to SUCCESS.

50K+ people trust ZNetLive for their IT needs

ZNetLive is a leading provider of services for cloud computing. We are servicing over 50,000 customers across the globe. Our team of experts are available 24/7 to provide support and guidance, ensuring that your IT needs are always met.

  • The move to AWS (Amazon Web Services) Cloud was the best decision, undoubtedly. ZNetLive further simplified the entire process by helping our team set up our systems on AWS Cloud.

    Mr. Satish Jain

    AGM - Business Transformation,
    B. Lal Clinical Laboratory Pvt. Ltd.

    After using AWS from ZNetLive, we do not have to think any more about building and operating the infrastructure. The most important benefit is we can now focus on our time, money, and energy to create great experiences for our customers.

    Mr. Siddharth Ajay Singh

    Managing Director and CEO Jumbo Finvest India Ltd.

  • By providing Microsoft’s Office 365 solution, ZNetLive addressed all our security requirements and confidentiality of our communication through mail along with features like web conferencing, enhanced mailbox size and more at much lesser price than Google apps we were using.

    Mr. Satyendra Johari

    MD, Johari Digital Healthcare Limited.

    The move to AWS (Amazon Web Services) Cloud was the best decision, undoubtedly. ZNetLive further simplified the entire process by helping our team set up our systems on AWS Cloud.

    Mr. Satish Jain

    AGM - Business Transformation,
    B. Lal Clinical Laboratory Pvt. Ltd.

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