When you purchase any service from us, we make several commitments to you - like what percentage of the time services will be available, how fast will we respond to your queries and what are the specific performance benchmarks to which actual performance will be periodically compared.
The purpose behind making these commitments is simple – we want you to make the most out of the services hosted with us and be 100% satisfied.
As long as we are adhering to our promises, all is good. Should we fail in an unfortunate case and fail to deliver what was promised to you, our first priority will be to notify you of the same and resolve the issue immediately.
Once everything is settled, we'll admit to our mistake and will generously compensate you for the same. The complete process can be easily monitored by you and the commissions will be released automatically based on the benchmarks we promise.