Freshservice

Freshservice's enterprise platform utilizes AI technology to improve customer service and employee efficiency. With the help of simple drag-and-drop integrations, deploy quickly and enable effortless adoption, at scale.

To ensure successful service and operations management, bridge the gap between them to bolster reliability. Proactively identify critical issues with refined alerting systems while collaborating in a contextually-aware environment for enhanced end-user experiences.

Get the most out of your agents' time and expertise by equipping them with an AI-powered service management tool. Its suggestions and responses offer a helping hand that allows for seamless customer experiences.

Give your employees the power to access all IT services quickly and easily. Connect them in their preferred formats – such as MS Teams, Slack, or through Freshservice chatbot for a complete self-service experience with an enriched knowledge base and unified service catalog at hand!

Streamline your service management across all lines of business - maximize visibility and efficiency with a unified platform that brings consistency to IT, HR, Facilities, Travel, Legal, and more.