Comprehensive, intuitive customer service, for exceptional experience and satisfaction
Connect with your customers in a meaningful way every day, across all channels of communication. Cultivate lasting relationships and delight through enriching conversations!
Gain a competitive edge and maximize potential with Freshsales. Leverage context-driven sales to unlock opportunities, enabling you to increase revenues while dramatically reducing your sales cycle.
Experience the marketing, sales, and customer support potential of a unified CRM system. Reach out to your customers on WhatsApp, SMS, Email, or Chat - all from one central hub!
Delight your employees
More engaged workforce for stronger performance and improved customer satisfaction
Streamline your HR processes with powerful and intelligent software. Experience a simpler method of hiring, onboarding staff, and managing employee-related information such as time off requests and data—all consolidated in one user-friendly platform.
Streamline your IT Service Management and experience the benefits of modernized services with a smart, fast-paced ITSM solution that will add immediate value to your operations.
Trusted by 50,000+ businesses, recommended by leading industry experts
2021 Gartner Magic Quadrant
G2 Momentum Leader
Finances Online 2022 Q1 Award
Capterra Shortlist 2022
Freshworks and ZNetLive - reshaping the future of customer engagement
Redefining relationships with customers and employees
Our support is available when you need it. From providing basic information to escalation of your tickets, we are there with you.
Go To Market (GTM) Assistance
We provide GTM assistance to help partners target the right audience, build value, and ways to better monetize the services.
Partners get a globally renowned automation platform to seamlessly automate the provisioning and billing of solutions.
Build and customize as you need
Deliver tailored experiences to fulfil your customer’s unique business needs, with low-code development options available with Freshworks.
Trusted by Industry Leaders
Our products and people have been awarded time and again by the industry leaders and experts for having demonstrated unparalleled capabilities.
Most Boost team’s productivity
Improve your team’s efficiency and productivity with modern automation and collaboration tools; and witness tangible results with Freshworks.
Are you ready to begin? Let us embark on this journey together!
Join the ever-growing ZNetLive Freshworks family – 50K+ companies from all walks of life have harnessed Freshworks' state-of-the art SaaS solutions to power their success in delighting customers and employees alike.
Pricing for Freshworks products varies depending on the specific product and the number of users. You can request a quote from this webpage or try the products for free through the free trial. You can also mail us at [email protected] for a free trial or to get a quote.
Yes, Freshworks offers a range of products that are suitable for small businesses, including Freshdesk, Freshsales, and Freshservice. These products are designed to be easy to use and are scalable to fit the needs of small businesses.
Yes, Freshworks products can be customized to fit the specific needs of your business. You can configure the products to meet your specific needs with integrations to connect Freshworks to other systems.
To get started with Freshworks, you can sign up for a free trial of the product you are interested in on the Freshworks website. During the trial, you can explore the product and see how it fits your business needs. After the trial, you can purchase a subscription to continue using the product.
Freshworks offers a range of customer engagement software products that are designed to help businesses improve customer communication, support, and satisfaction. Some of the key ways Freshworks differentiates itself from other similar products include:
Comprehensive product suite: Freshworks offers a range of products that cover a wide range of customer engagement needs, including customer support, sales, marketing, HR, and project management. This allows businesses to find a single vendor that can meet all of their customer engagement needs.
Easy to use: Freshworks products are designed to be easy to use and intuitive, making it easy for businesses to get started with the products and see results quickly.
Customization: Freshworks products can be customized to fit the specific needs of a business.
Scalability: Freshworks products are scalable and can be used by businesses of all sizes, from small startups to large enterprises.
Integration: Freshworks products integrate with a variety of other business software, including CRM, accounting, and project management tools, making it easy to connect Freshworks to other systems a business may be using.