Freshworks

Easy-to-use marketing, sales, support, and IT solutions

Experience a unique, new approach to Customer Experience - delight your customers and employees with modern SaaS solutions that solve multiple, complex business problems for companies of all sizes.

Why Freshworks from ZNetLive?

200+ Technical Certifications
ISO Certified Company

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Delight your customers

Comprehensive, intuitive customer service, for exceptional experience and satisfaction

Freshdesk

Connect with your customers in a meaningful way every day, across all channels of communication. Cultivate lasting relationships and delight through enriching conversations!

Freshsale

Gain a competitive edge and maximize potential with Freshsales. Leverage context-driven sales to unlock opportunities, enabling you to increase revenues while dramatically reducing your sales cycle.

Freshmarketer

Experience the marketing, sales, and customer support potential of a unified CRM system. Reach out to your customers on WhatsApp, SMS, Email, or Chat - all from one central hub!

Delight your employees

More engaged workforce for stronger performance and improved customer satisfaction

Freshteam

Streamline your HR processes with powerful and intelligent software. Experience a simpler method of hiring, onboarding staff, and managing employee-related information such as time off requests and data—all consolidated in one user-friendly platform.

Freshservice

Streamline your IT Service Management and experience the benefits of modernized services with a smart, fast-paced ITSM solution that will add immediate value to your operations.

Trusted by 50,000+ businesses, recommended by leading industry experts

2021 Gartner Magic Quadrant

G2 Momentum Leader

Finances Online 2022 Q1 Award

Capterra Shortlist 2022

Freshworks and ZNetLive - reshaping the future of customer engagement

Redefining relationships with customers and employees

Technical Support

Our support is available when you need it. From providing basic information to escalation of your tickets, we are there with you.

Go To Market (GTM) Assistance

We provide GTM assistance to help partners target the right audience, build value, and ways to better monetize the services.

Automation Platform

Partners get a globally renowned automation platform to seamlessly automate the provisioning and billing of solutions.

Build and customize as you need

Deliver tailored experiences to fulfil your customer’s unique business needs, with low-code development options available with Freshworks.

Trusted by Industry Leaders

Our products and people have been awarded time and again by the industry leaders and experts for having demonstrated unparalleled capabilities.

Most Boost team’s productivity

Improve your team’s efficiency and productivity with modern automation and collaboration tools; and witness tangible results with Freshworks.

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Are you ready to begin? Let us embark on this journey together!

Join the ever-growing ZNetLive Freshworks family – 50K+ companies from all walks of life have harnessed Freshworks' state-of-the art SaaS solutions to power their success in delighting customers and employees alike.

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FAQs for Freshworks

What is Freshworks and what does it offer?

Freshworks is a customer engagement software company that offers a range of products, including customer support, sales, marketing, HR, and project management tools.
How much does Freshworks cost?
Is Freshworks suitable for small businesses?
Does Freshworks integrate with other business software?
How does Freshworks handle data security and privacy?
Can Freshworks be customized to fit the needs of my business?
How do I get started with Freshworks?
Can I try Freshworks for free?
How is Freshworks different from other similar products?
Freshworks offers a range of customer engagement software products that are designed to help businesses improve customer communication, support, and satisfaction. Some of the key ways Freshworks differentiates itself from other similar products include:
- Comprehensive product suite: Freshworks offers a range of products that cover a wide range of customer engagement needs, including customer support, sales, marketing, HR, and project management. This allows businesses to find a single vendor that can meet all of their customer engagement needs.
- Easy to use: Freshworks products are designed to be easy to use and intuitive, making it easy for businesses to get started with the products and see results quickly.
- Customization: Freshworks products can be customized to fit the specific needs of a business.
- Scalability: Freshworks products are scalable and can be used by businesses of all sizes, from small startups to large enterprises.
- Integration: Freshworks products integrate with a variety of other business software, including CRM, accounting, and project management tools, making it easy to connect Freshworks to other systems a business may be using.

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